Customer service is garbage and the managers are the ring leaders.
The good: the place has what you need most of the time including groceries.
The Bad: Service is far from "speedy" and long lines of waiting customers never get so much as acknowledgement of their long wait. Much less an apology for it.
Managers act as if they can only communicate with employees and typically ignore customers.
New employees have great attitudes! Seasoned employees barely look at you during check out and it seems they won't muster a smile for you without getting paid extra.
I greeted one employee as she was going in to work & she didn't even look my way as she barely tossed back a "why are you speaking to me" toned "Hello".
The only guy that works there acts as if you aren't speaking to him when hes addressed and when he's forced to respond he delivers a bewildered look as if he doesn't work there and has no idea what to say or do.
Overall: The mentality there seems to be, "get what you need and get out".